FAQs
What are the delivery times for orders?
Delivery times vary depending on the destination and the delivery method chosen.
Generally, we aim to process and ship orders within 2-3 business days.
Standard delivery times generally vary from 3 to 5 working days (this time may be extended during busy periods such as the end-of-year holidays).
What is the return policy if I am not satisfied with my purchase?
Satisfied or refunded !
If for any reason you are not satisfied with your stainless steel jewelry, we offer a 14 day return policy from receipt of your order.
You may return the item in its original condition for a full refund provided it has not been worn or damaged. For more details, please see our returns policy page.
How can I track my order once it is shipped?
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
You can use this number to track the status of your package on the carrier's website or via our own tracking system at the bottom of the page. FOLLOW MY PACKAGE
This will allow you to know the current location of your order and predict its delivery date.
Do you deliver outside mainland France?
Currently, we are focusing on delivery to mainland France.
However, if you are located outside of this area, please contact us to discuss possible delivery options or for recommendations on how to order our jewelry.
Are there any special promotions or bundles available for stainless steel jewelry?
Yes, we occasionally offer special promotions and bundles for our stainless steel jewelry.
To stay informed of the latest offers, promotions and discounts, we invite you to subscribe to our newsletter.
What is stainless steel and why is it a good choice for jewelry?
Stainless steel is an alloy of metals, such as iron, carbon and chromium, designed to resist corrosion, rust and discoloration.
It is a great choice for jewelry because it is durable, hypoallergenic and eco-friendly.
Stainless steel jewelry will not tarnish, oxidize, and is scratch resistant, making it perfect for everyday wear.
Additionally, they are often more affordable than precious metals, while still offering good quality and a chic, modern appearance.
Why are your stainless steel jewelry eco-friendly?
- Stainless steel is 100% recyclable. This means that stainless steel jewelry can be melted down and reused to create new jewelry or other stainless steel products, helping to reduce waste and conserve natural resources.
- Stainless steel manufacturing processes have evolved to become more environmentally friendly over time, generating less waste and consuming less energy.
- Stainless steel is an extremely durable material that resists corrosion, rust and discoloration, helping to reduce our waste from overconsumption of disposables.
- Our commitment to sustainability goes beyond the jewelry itself. Where possible, we partner with certified eco-friendly packaging suppliers.
Our eco-friendly packaging suppliers are committed to reducing their carbon footprint by using recyclable or sustainable materials for our packaging, which helps minimize waste and conserve natural resources. Additionally, our packaging is designed to be reusable or recyclable by our customers, encouraging a more responsible approach to waste management.